Disability Services

DisabledGo Accessibility Guide

For a detailed accessibility guide to The Howard Centre, please visit the DisabledGo website.

DisabledGo is an award-winning disability organisation, based in the UK, which produces reports detailing accessibility to venues all over the country. Disabled people visit each venue in person to survey the the facilities and accessibility to people with disabilities, be they mobility-, vision- or hearing-based.

 

Shopmobility service

Our Shopmobility store is located on the first floor and offers visitors to the centre free electric scooter hire, free powered wheelchair hire, free manual wheelchair hire and is open to suit the Howard Centre opening hours. It is advisable to book in advanced to use this free service. 

Most schemes ask that you bring identification containing your name and address on your first visit; this is so that schemes can complete a registration form and keep a record of your details. Many schemes will issue you with a membership card and, on your next visit, you can simply show this card. Once you have registered, a member of staff will talk to you about what sort of vehicle you require, and what you will feel comfortable using.

Staff at the scheme will then give training. When you feel confident, and the staff are happy that you are in control of the vehicle - off you go! The whole process takes no longer than 30 minutes maximum and in most cases you will be off in about 15 minutes. Visit http://www.shopmobilityuk.co.uk for more details.

 

Disabled Parking

We have 15 parking spaces for the disabled located on Level 1.

 

Guide Dogs / Assistance Dogs are welcome.

 

If you have any questions we haven't answered here, please call us on 01707 320026.